These terms and conditions govern your use of our website and the purchase of products from our online bakery store. By accessing or using our website, you agree to comply with these terms and conditions.
Online Store Access
Our website is available for users who are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You may not use our website for any illegal or unauthorized purpose.
Product Information
We strive to provide accurate descriptions and images of our bakery products. However, we do not guarantee that product descriptions, prices, or availability are always accurate, complete, or current. We reserve the right to modify or discontinue products without notice.
Ordering and Payment
When you place an order through our online store, you agree to provide accurate and complete information, including billing and shipping details. Payment is required at the time of ordering. We accept Visa, Mastercard and AMEX. All prices are in Australian Dollars and are subject to applicable taxes and shipping fees.
Shipping and Delivery
We aim to process and ship orders promptly, but shipping times may vary depending on your location and product availability. Shipping fees are calculated based on your order total and delivery location. We are not responsible for delays or damages caused by shipping carriers.
Returns and Refunds
If you are not satisfied with your purchase, please contact us within 8 hours of receiving your order to arrange for a return or exchange. We only accept returns of unused and unopened products. Refunds will be issued to the original payment method, excluding shipping costs.
Allergies
If you have specific dietary needs, we will make every effort to accommodate them. However, we cannot guarantee that our products are free from surface contamination or cross-contamination before they reach us. If you have severe allergies, please be aware that consuming our products is at your own risk, and Wildflour cannot accept responsibility thereafter.
Intellectual Property
All content on our website, including images, logos, text, and graphics, is the property of Wildflour and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our prior written consent.
Privacy Policy
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website after changes are made, you agree to be bound by the revised terms.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at romain@wildflour.com.au or trent@wildflour.com.au